Answer the readers’ questions, please! Or mine, anyway…

As a cranky old editor, I often have a problem reading news stories. It’s not the poor writing I sometimes encounter, or occasional typos, or the “bias” so many laypeople think they see. It’s this:

Too often, they fail to answer the most basic questions.

This started bugging me big-time shortly after I made the move from news to editorial, at the start of 1994. Time and again, there would be ONE QUESTION that I had when approaching a news item, a question that was essential to my forming an opinion on the matter. And not only would that one question not be answered in the story, but too often there would be no evidence that it even occurred to the reporter to ask the question. Worse, it didn’t occur to his or her editor to insist that it be asked. There would be no, “answer was unavailable,” or “so-and-so did not respond to questions” or anything like that.

I decided something about the news trade from that. I decided that the problem with news is the opposite of the one that people who complain about “bias” think they see. The problem was that, since the reporter and editor are so dedicated to not having an opinion on the matter, the questions that immediately occur to a person who is trying to make up his or her mind don’t even occur to them. Their brains just don’t go there. They’re like, “I got who, what, where, when and how, so I’m done.”

Too often, there’d be no attempt to determine who was responsible for a thing, or what the law required, or why a certain thing came up at a certain time.

This was maddening to me, and not just because it meant I’d have to do the work they’d failed to do. It was maddening because, well, why do we have a First Amendment? We have it so that we’ll have an informed electorate. And they’re not going to be very informed if they don’t know what to think about a news development because basic questions aren’t answered.

I knew news writers couldn’t care less whether people up in editorial didn’t have enough information. But it seemed they could care, at least a little, about arming readers with sufficient information before they went to vote.

(And I would, after a moment’s irritation, dismiss the whole thing from my mind — which is why I don’t recall a single specific example illustrating all this. I just remember my frustration. There was nothing to be done, because it would have been uncool to raise hell with news about it. Believe me, I tried once or twice, and it didn’t go well.)

Of course, sometimes my irritation isn’t so high-minded. Sometimes, I’m just ticked because my basic curiosity isn’t being satisfied. It’s more like, here’s a matter of something that didn’t matter to me at all as a voter, but I just wanted to know, and didn’t understand why I wasn’t being told…

Y’all know I don’t read sports news, unless something just grabs me. The other day, something in The Washington Post grabbed me. I saw that a professional baseball player’s wife had died of a heart attack. First, I thought, That poor woman! Her poor husband and family!… And I was about to keep scrolling down to the National and World parts of my iPad app (which for some reason the Post positions below sports), when I had a question, which I clicked on the story to answer.

What do you think it was? What would it be naturally? Well, of course, I wondered, How old — or rather how young — was she? Professional baseball players’ wives don’t die of heart attacks normally, and why? Because they’re young! As a 66-year-old who recently had a stroke, I was more curious than I would normally be, thinking, Even people that young are having heart attacks? And it was natural to wonder, well, how young?

But the story didn’t tell me. And I suppose that’s understandable under the circumstances, since the news broke on Instagram, rather than coming from a press briefing where there was the opportunity to ask questions. But still. For me, it was a case of, Here we go again…

Yes, I know. A decent human being would only care about the human tragedy, and wouldn’t get bugged about the details. But I am a longtime newspaper editor, so don’t expect normal behavior.

And I have this tendency, as an old guy, to think, These lazy reporters today… After all, beyond this one incident, I’ve noticed a trend in recent years to not bother with people’s ages even in hard news stories. That used to be an inviolable rule that, at least in hard news, you always gave a person’s age right away. The very first reference to a significant figure in a story would say something like, “John Smith, 25, was being sought by police for…”

But I’m not being fair to the kids. I’m just hypercritical. I was hypercritical back when I supervised reporters, and got worse when I moved to editorial, because I naturally wanted to know even more, so that I could opine. And then I just wanted to know because I wanted to know.

And sometimes I find evidence that I’m wrong to think reporters of yore were more thorough.

Lately, I’ve been looking at some fairly old journalism, from way before my time. Ancestry has started uploading newspaper stories as “hints” attached to certain individuals, particularly if they lived in the right markets. For instance, I recently received about 50 or so hints about my paternal grandparents from The Washington Post because they lived in the Washington suburb of Kensington, Md. Most of the items about my grandmother were social, such as an item noting that she had recently returned from a trip to South Carolina and was staying with friends until her mother returned and opened the house (because, of course, a young lady would not go stay at the house alone).

Most of the items mentioning my grandfather, who was once recruited by the Senators organization, were about baseball. They would usually mention that he had been captain of his team at Washington and Lee. And every time he turned around, he was attending a meeting to form a new team, and there’d be a news item about it, naming who was there and sometimes disclosing what positions they would play (he would usually pitch or play infield).

Of course, we know people back then were really into baseball, but still… you’ve got to be impressed by such depth of coverage — reporters digging up such hyperlocal minutiae going on in their communities (these guys weren’t even playing — they were just talking about starting a team!), and publishing it in those extremely dense, gray pages. I always have been. I mean, wow. This is driven home by the fact that Ancestry posts the entire page, which includes several times as many words as a typical newspaper page today, and you have to sift through the whole page to find the mention of your ancestor (which is why I still haven’t gone through most of the hints about my grandparents).

But sometimes they don’t seem so thorough.

For instance, I recently added an item about my great-grandfather Alfred Crittenton Warthen, father of the baseball player. It’s from the Frederick, Maryland, Evening Post on July 3, 1911. It’s way down on a page topped by a picture from the coronation of King George V (you see him and Queen Mary in their carriage), which contains news about a Boston rector who had traced the royal family to the lineage of David in Judea (which I suppose explains the picture). The page includes stories revealing that immigrants in quarantine in New York eat with their fingers rather than knives and forks, and one about an Englishwoman who was “Relieved from Hysteria Very Speedily” by visiting Coney Island. No, really. It was in the paper.

But eventually, I found this:

bells

And while it was a small item, I found it very interesting. Editorially, of course, I was ambivalent. As someone who hates noise, I’m obliged to feel some sympathy for Mr. Potts. At the same time, I have to think he’s a bit of a nutter.

I didn’t let myself be bothered by the fact that there should be a period after the second mention of Kensington, or a comma in the next line between “Town Council” and “Potts.” Such things happen.

But beyond those things, I had all sorts of questions, and no way to answer them:

  • I see Potts is “a resident of Kensington,” but is he a member of council? Or could mere residents present an ordinance in a way that council was required to spend time taking it up? I could see if he, as an observer, brought it up in a Q and A session, but an actual ordinance?
  • Why were Dr. Eugene Jones and my great-grandfather present? Had the fact that such an “ordinance” would come up been publicized, or even passed on first reading? Or did they attend meetings all the time, and just happened to be there? My great-grandfather was in the construction business. Did that bring him there? Was he there to get a permit or a code variance or something?
  • If they were there just because of this item, were they representing someone? Had the local ministerial alliance or someone like that asked them to be there? And was my ancestor someone who was often asked to speak out on local issues — or often did so, whether asked or not?
  • Did they object “so vigorously” on religious grounds — how dare this heathen seek to silence church bells? — or were they just irritated by the fact that the council was spending time on something so frivolous? Or somewhere in between? (I’m hampered by not knowing much about A.C. He died when my father — the last living member of his generation — was very young, and Dad only recalls seeing him once.)
  • The writer possibly didn’t bother to dig further into the matter because it was “said” that public sentiment was very much against it, and it was going nowhere. He was just reporting a local curiosity.
  • Was there a crowd at the meeting, given that public sentiment? Was there drama, and noise (which would have been hard on Potts, poor fella)? Or did the folks who opposed it trust A.C. and Dr. Jones to deal with the matter?

Today, of course, this item might have gone viral on the Web. Our president would probably have, at the very least, put out a Tweet defending church bells, and QAnon would say Potts was an agent for Hillary Clinton.

But as things are, I am just left to wonder…

One of only four pictures I have of A.C. Warthen. He's shown with my grandfather and my Dad's much-older brother Gerald.

One of only four pictures I have of A.C. Warthen. He’s shown with my grandfather and my Dad’s much-older brother Gerald — A.C.’s first grandchild.

One thought on “Answer the readers’ questions, please! Or mine, anyway…

  1. Brad Warthen Post author

    I sometimes mention that I prefer to get my news from opinion writing — whatever the opinion — rather than “objective reporting.”

    This post sort of gets at why. The opinion writer, even if he’s full of nonsense, has at least made an EFFORT to answer all the questions — in order to reach his own conclusions, but also to anticipate arguments against his position, and address them in a way that supports his position.

    Of course, I’m talking about careful, well-crafted, professional opinion. The kind you read in the better journals. There’s a lot of utter garbage out there put out by cranks who have no respect for the truth. And, as the election of Donald Trump demonstrates, a lot of people who read and believe that stuff should really be reading the objective, straightforward news that they reject because it doesn’t reinforce their prejudices.

    So we have to consider that.

    But for me, I tend to get more out of well-crafted opinion than I do from writers who are deliberately stopping themselves from fully thinking something through… which is often the case with “objective” new reporters in a hurry…

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